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Privacy Policy

Mooneila (hereinafter referred to as the Company) recognizes the importance of personal information, complies with the protection of personal information, and establishes, implements and maintains a personal information protection policy that includes the following matters.


About this policy

This policy establishes the handling policy of members' personal information acquired by the Company when the members use the services operated by the Company (hereinafter referred to as the "Services").


About collection of personal information

In providing this service, our company mainly acquires the following information about members (hereinafter referred to as personal information).
1. Information registered by members
・All information provided by members to our company, such as name, postal code, address, telephone number, email address, ID, password, date of birth, gender, etc.
2. Information obtained when using the service
・Reservation/purchase history of services or products provided by our company
3. Information automatically obtained when accessing this website
・IP address, mobile device identification information, etc. used when members access the Internet
・Login information for this site, browser type, version/operating system information, etc.
・Other information automatically collected by using this website, such as access history obtained using cookies and other technologies.
Please note that the above is an example, and depending on the specific content of the information, it may not fall under personal information.


Purpose of use of personal information

Our company uses the acquired personal information for the following purposes (hereinafter referred to as "Purposes of Use").
(1) To guide, provide, ship, manage products and services, and carry out other transactions.
(2) To improve content and service content
(3) To develop new products, etc.
(4) As a means of responding to inquiries from members
(5) For operational management of online programs


Handling of personal information

Our company handles personal information in accordance with the Personal Information Protection Act, implements safety measures including information security measures, and strives to correct and prevent leakage, loss, or damage of personal information.


Regarding disclosure of personal information

Our company will not disclose members' personal information to third parties except as stipulated by the Personal Information Protection Act.


Changes to this policy

The contents of this policy may be changed without obtaining the consent of members. The revised privacy policy will become effective from the time it is displayed online.


Contact information regarding personal information

Please enter the details of your question and contact us at the email address below.
Email address:

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